This item was a complete scam. I paid around £50. My item I received is completely different to what is shown online. It also turned up completely the wrong colour. I’ve reached out to customer support for a refund, but no one has come back to me. AVOID AVOID AVOID!!!!!!!! COMPLETE SCAM
Very bad I hate you, you filthy liars.🤯😡I want to return urgently
How dare you ask what I think. The delivery for the 4 so called cashmere sweaters took over a month and when they finally arrived, they are polyester. I've tried contacting you but have not received any response!
I have not received my product and have received no reply to my emails.
I placed my order on 3rd February after the website advertised fast UK delivery via Royal Mail. On 10th February, I requested cancellation. The next day, I was sent tracking showing only a shipping label created with a CHINESE courier (YunExpress).
The website claims a UK warehouse and UK shipping, but the tracking indicates it would be dispatch from CHINA. This is misleading.
I have reported the matter to UK consumer authorities.
Nothing like photographed. No return label in parcel,no communication when I tried.plenty when they want me to rate them,rubbish DO NOT buy from this company.
Awful awful awful. Poor quality and no reply to emails about faulty product. 1 star is generous
I have been trying to contact your company for days but all my e-mails have been returned. I wish to return the red coat for refund. It is not fit for purpose. Although the style and fit are very nice ,but the coat material is very light weight and no way would keep me arm in the winter, Could you therefore let me know your returns policy please as I wish to return this coat as soon as possible so that I can put this money towards another coat, Many thanks, Mary Halveyt
The item that bought is a nothing like picture on web it is very thin not wool as shown on website.Please send details for a full refund
Absolutely awful. Such cheap material not even good enough to give to charity.
Really poor,so disappointed. Fit only for the dustbin.
I have contacted this company on 3 occasions to advise on how to return this item. I have noresponse
Terrible quality product and took two weeks to arrive, missing Chirstmas. I feel this site is a scam as the quality of the product was grossly misadvertised.
It wasn’t the same as the picture. Different fabric and lots of stitching.
I order these tips for my birthday on the 1st dec.ive had no order dropped off its bow over 22 days and now you send me on what I think off the tops ,I've not got nothing,absolute discussed way this
I order the tops on 1st dec I've had not jumpers youstook 74.90 and I had to go in town buy a top for my birthday party ,and yous still not told were my money is or my jumpers so much for 3,today's 🙃
Absolutely shocking horrible quality, ordered on the 18th November arrived a month later direct from China stay well away from these!!! Won't even answer an email zero zero customer service just avoid
absolute scam, wouldn’t even bother. ordered clothes on the 19th of november and still haven’t received them and it’s 15th of december and no updates no replies to emails no replies to instagram messages nothing honestly i hope someone would look on trustpilot before purchasing
item never arrived chased time and time again doesn't mention this is a Chinese company, AVOID at all costs
Not received my order
No way of contacting them
Tracking indicates item not even dispatched even though order was paid for weeks ago
£100+ down the drain
I placed my order on the 4th of July when it stated 4-6 days delivery. it is now the 27th July and still waiting